About Master Spas
Master Spas, LLC. is based in Fort Wayne, Indiana, 90 miles north of Indianapolis. Operating out of a state-of-the-art 583,000 sq. ft. manufacturing facility, and a 50-acre distribution center, we are one of the largest portable spas and hot tubs manufacturers in the country. Our management team has over 150 years of spa manufacturing success, and one of the strongest track records in the industry.
Both our products and our company are recognized by the spa industry's most distinguished and coveted awards as well as many notable organizations. ABC Television's “Extreme Makeover: Home Edition” featured the Master Spas Legend Series. Producers of Discovery Channel selected Master Spas to be featured on the network's “How It's Made” program that shows a walk-through from concept to completion of various products.
Our growing list of awards and accolades includes:
- Better Business Bureau A+ Accredited Business
- Spa Search Certified — the highest endorsement rating, rewarding quality and service in the hot tub industry
- Recipient of the BBB Torch Award for Marketplace Ethics
- Inspire Award — the hot tub industry's top award
- Ernst & Young — Entrepreneur of the Year
Contact Customer Service
If you ever have any questions regarding your portable spa, please call customer service at 800-860-7727 or your can e-mail us at [email protected]. Please direct any sales related questions to [email protected].
Cares for Cures
At Master Spas, we value honesty, hard work, having fun, faith and helping others. These values are core to who we are as a company and guide every decision we make. Master Spas Cares is a product of our belief that helping others shouldn't be something we do once a year, but instead, it should be part of each day and every interaction. To learn more about the Master Spas Cares program, select from the organizations we support below. LEARN MORE
Factory Tour
Get a peek behind the scenes with a video tour of our production facility in Fort Wayne, Indiana.
